Casual Labour , Singapore

Casual Labour - Guest Service Agent Job

Job Details

Position: Guest Service Agent

Job ID: JR10000348

Employer: Marina Bay Sands

Location: Marina Bay Sands, Singapore

Job Type: Part-time job

About the Opportunity

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Join our diverse and inclusive team at Marina Bay Sands. We offer a rewarding environment where you can grow and make a difference.

Job Description

As a Guest Service Agent, you will manage walk-up ticket sales and inquiries at our onsite ticketing counters and self-service kiosks. You will perform cashiering duties, ensuring accurate and efficient transactions, while providing excellent customer service and enforcing safety measures.

Key Responsibilities

• Attend to walk-up ticket sales and inquiries.
• Process ticket sales transactions quickly and accurately using our computer-based system.
• Handle cashiering duties by receiving payments through various modes.
• Provide excellent customer service to all guests.
• Ensure guests follow safe management measures.
• Perform any additional duties as assigned.

Job Requirements

• At least one year of relevant experience in retail, ticketing, or events.
• Commitment to a service period of 3-6 months.
• Fluency in English is required; additional languages are a plus.
• Pleasant attitude and cheerful demeanor.
• Neat and well-groomed appearance.
• Ability to work on rotating shifts, including weekends and public holidays.
• Customer service experience is an added advantage.

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