Call Center Operator Job - Atlantis Dubai

Call Center Operator Job at Atlantis Dubai

Job Details

Position: Call Center Operator

Employer: Atlantis Dubai

Location: Dubai, UAE

Job ID: 15259

Job Type: Full-time

Job Description

At Atlantis Dubai, we deliver extraordinary guest experiences. As a Call Center Operator, you will answer calls, emails, and other communications. You will help with reservations, answer queries, and handle guest feedback.

Job Responsibilities

• Answer calls and emails courteously.
• Handle guest inquiries and reservation requests.
• Record and manage guest feedback and complaints.
• Follow call standards and quality service guidelines.
• Maintain guest privacy and professionalism.
• Assist in multi-tasking across different communication channels.

Qualifications & Requirements

• Minimum 1 year experience in a contact center or customer service role.
• Excellent verbal and written communication skills in English.
• Ability to work under pressure and multi-task efficiently.
• Polished appearance and a positive attitude.
• Team player with strong attention to detail.

Salary & Benefits

Enjoy competitive pay, attractive benefits, and opportunities to grow in a dynamic luxury environment.

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