Spa Receptionist Job at Rixos Premium Qetaifan Island North
Job Details
Position: Spa Receptionist
Employer: Rixos Premium Qetaifan Island North
Location: United Arab Emirates
Category: Luxury & Lifestyle job
Job Type: Full-time job
Job Description
Serve as the first point of contact for spa guests. Greet guests warmly and ensure a smooth check-in. Manage bookings and answer inquiries about spa treatments and facilities. Maintain a clean and welcoming reception area to create a memorable guest experience.
Job Responsibilities
- Welcome guests and assist with check-in and appointments.
- Handle spa reservations by phone, email, and in person.
- Provide clear information on spa treatments and promotions.
- Keep guest records accurate and process payments promptly.
- Maintain the reception area tidy and inviting.
- Resolve guest complaints and feedback professionally.
- Support administrative tasks and scheduling for the spa team.
- Monitor front desk supplies and inventory.
Qualifications & Requirements
- High school diploma or equivalent; a hospitality or customer service certification is a plus.
- Minimum of 2 years' experience as a receptionist or front desk operator, preferably in a spa or luxury hotel.
- Excellent communication and interpersonal skills.
- Experience using reservation systems and Microsoft Office.
- Strong organizational and multitasking abilities.
- Fluency in English; additional languages like Arabic, Russian, or Turkish are an advantage.
- Knowledge of spa services, treatments, and products is preferred.
- Experience in cash handling and POS systems is a plus.
Salary & Benefits
Enjoy a competitive salary package along with attractive benefits. Grow your career in a world-class luxury resort environment.
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