Receptionist Job at L’Hôtel Ronceray Opéra
Job Details
Position: Receptionist
Employer: L’Hôtel Ronceray Opéra
Location: Paris, France
Job Type: Permanent (CDI à promouvoir January 2025)
Working Hours: 39 hours per week, including weekends
Salary: €2079.53 gross per month
About L’Hôtel Ronceray Opéra
Located in the heart of Paris, above the famous Passage Jouffroy and near iconic landmarks, L’Hôtel Ronceray Opéra offers luxury and history combined. With 130 elegant rooms and beautiful reception salons, our hotel embodies the charm of the Belle Époque while providing modern comforts.
Job Description
We are seeking a receptionist to manage guest reservations and check-out processes. Your role is to ensure every guest feels welcome and satisfied, while also optimizing occupancy and revenue. You will collaborate with various hotel departments to deliver exceptional service.
Key Responsibilities
- Provide a warm welcome to arriving guests and bid farewell on departure.
- Manage the reservations schedule and guest check-ins/check-outs.
- Handle daily accounting, payment processing, and reservation records.
- Assign rooms and ensure accurate registration of guests.
- Collaborate with departments such as breakfast, housekeeping, and maintenance.
- Follow established procedures for payment control, dispute management, and pricing policies.
Qualifications & Requirements
- Training in hospitality (Bac technologique en hôtellerie, BTS hôtellerie-restauration) is preferred.
- Previous experience in a similar role is an advantage.
- Excellent interpersonal and communication skills.
- Professional appearance and a customer-focused attitude.
- Fluency in English is required; additional language skills are a plus.
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